If you are a young person who has been referred to Closer2Home, here are some questions and answers about the service that you may find helpful.

What is Closer2Home?

Closer2Home is an intensive home treatment service that supports children and young people with mental health problems in their homes. We provide specialist support in your own home, as an alternative to you going in to hospital for this kind of treatment. The service operates 365 days a year from 8am to 8pm.

Illustration of two people on a sofa talking to each otherWhat happens if you are referred to Closer2Home?

If it has been agreed that you could benefit from our service, you and your family/carers will be invited to a ‘welcome to Closer2Home’ appointment.

At this appointment we will talk about what is currently happening for you, what you are struggling with and what you would like help with. We will talk about what help the Closer2Home team can provide and then work with you, your family and other services involved in your care to develop a comprehensive care plan, including specific treatment options.

What you can expect from the service?

You will be involved in the planning and development of your care at every stage and there will be an appropriate treatment plan identified based on your needs. We are committed to treating you and your family with dignity and respect, working together to ensure quality care for you.

How will Closer2Home work with other services that are supporting me too?

Closer2Home will work closely with other services involved in your care. There will be regular review meetings with you, your family/carers and other services whilst you are receiving support from our team. This is to ensure that all services are contributing to your care in a joined-up way.

Why am I receiving support at home instead of in hospital?

Illustration (15).pngCloser2Home offers intensive home treatment-based support and aims to ensure that you can continue to receive the support you need whilst still being able to stay at home, instead of going in to hospital.

We are also able to provide support to help your discharge from hospital where appropriate too. Having treatment at home will mean less disruption to your schooling, friendships and family relationships, as well as having the comfort of being in your own home.

We will regularly review the care you are receiving to ensure that you have the appropriate support in place.